1. Introduction Iron Shield I.I. ("Iron Shield I.I.") is committed to safeguarding the privacy and security of the personal information of its users, clients, and partners. This Privacy Policy and the accompanying Terms & Conditions outline how we collect, use, disclose, and protect personal data provided through our website and related services, in accordance with applicable data protection laws and regulations. 2. Information Collection 2.1 Personal Information We may collect the following types of personal information from users and customers: Contact Information: Such as names, email addresses, mailing addresses, phone numbers, and other communication details. Professional Information: Such as job titles, company names, and industry affiliations. 2.2 Sensitive Personal Information We do not intentionally collect sensitive personal data (e.g., racial or ethnic origin, religious beliefs, health or biometric data) unless provided voluntarily for specific purposes and with explicit consent. 2.3 Usage Information We may collect non-personally identifiable data, including IP addresses, browser types, device identifiers, operating systems, referring URLs, and on-site behavior for analytical and service improvement purposes. 3. Legal Basis for Processing Personal Information We process personal information under the following legal grounds: Performance of Contract – To provide the requested services or information. Consent – When users explicitly consent to data processing. Legitimate Interests – To improve services and operations, as long as users' rights are not infringed. Legal Obligation – To comply with legal and regulatory requirements. 4. Use of Personal Information Collected data may be used for: Service Delivery – To fulfill service obligations and process transactions. Communication – To respond to inquiries, deliver updates, and provide customer service. Marketing – With user consent, to send promotional emails, newsletters, or event invitations. Legal Compliance – To meet legal and regulatory obligations. 5. Data Retention We retain personal data only as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations. Retention periods may vary depending on the nature of the information and regulatory requirements. 6. Data Sharing and Disclosure We may share information with: Service Providers – Vendors who assist with operations, such as IT services, payment processors, and cloud hosting. Business Partners – Organizations we work with to offer joint services or content. Regulatory and Legal Authorities – When required by law or to protect our legal interests. 7. User Rights Users may exercise the following rights: Access – Request a copy of the personal information we hold. Rectification – Correct inaccurate or incomplete data. Erasure – Request deletion of data under specific conditions. Restriction – Limit processing of personal data in certain scenarios. Portability – Receive data in a structured, commonly used format. Objection – Object to processing based on legitimate interests. Withdraw Consent – Revoke consent at any time, without affecting prior processing. 8. Security Measures We employ appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, or breach. 9. Cookies and Tracking Technologies We use cookies and related technologies to personalize the user experience and track website performance. Users may adjust browser settings to manage cookie preferences. 10. Third-Party Links Our website may include links to third-party websites. Iron Shield I.I. is not responsible for the privacy practices or content of such external sites. 11. Changes to this Policy We reserve the right to revise this Privacy Policy and Terms & Conditions periodically. Updates will be posted on our website with the effective date clearly indicated. 12. Contact Us For any questions or requests regarding this policy, please contact: Iron Shield I.I. info@ironshield.com.pr www.ironshield.com.pr By using our services, users acknowledge and accept the practices described in this policy.